To Whom It May Concern:
This is an enthusiastic recommendation for Mark Wolff and his tremendous efforts to help my family secure the best board and care home for my 91-year-old father, whose needs exceeded the abilities of my mother, who is in her 80’s.
First of all, Mark helped my mom and I identify options beyond the large, institutional facilities that exist. My family was searching for something smaller, with a lower ratio of caregiver-to-client than large facilities that we explored provide. We have limited funds to pay for such care and I’m their only son who works hundreds of miles away. Mark introduced to ‘board and care’ facilities in south Sacramento—state-licensed private home environments that accept no more than six clients. He found two homes in Greenhaven and one in the Laguna area, near Kaiser Medical Center that had openings. We toured them and chose one in Greenhaven, that’s less than 15-minutes from my mom’s home and have found it to be a perfect fit. Mark’s recommendations factored the level of daily care my father needed as well as our budget. There are variations of both at different facilities.
In the seven months that my father has been there, we’ve seen the ratio of caregiver-to-client average better than one caregiver for every three clients, generally. A weekly menu is drawn up with special attention paid to clients’ needs (in my father’s case, a thickener was prescribed to facilitate drinking liquids and prevent aspiration). The home’s administrator has been more than willing to incorporate ‘natural’ alternatives to prescribed meds also, such as manuka honey to fight bacterial infection and inflammation.
Home health care nurses along with physical therapists make weekly visits. And the administrator has been diligent to make sure all meds are administered appropriately. She also hires well. We’ve been impressed with the competence and compassion of the caregivers she’s selected.
But the greatest blessing has been her warmth and sense of humor in her interactions with my father. Her attention to detail and feedback to my mom and I about my father’s needs have helped us manage his condition, also. (such as ordering a hospital bed to facilitate sitting upright, and a wheelchair with removable armrests to facilitate transfers from bed-to-chair, both of which we were able to secure through his healthcare benefits)
Mark Wolff took the time to listen to our needs and use his experience and knowledge of the marketplace to find a good fit. For families who are doing this for the first time, his expertise and sensitivity are invaluable qualities that are greatly appreciated.
My family recommends Mark Wolff highly without hesitation. If you have any questions, please feel free to contact me. My email address is: firstname.lastname@example.orgChuck Coppola
I have nothing but great "Praise" for Mark Wolff of Senior Care Authority. He is very professional, detailed, punctual in helping my family to locate a Senior Care Facility for my mother. Mark assisted in all stages in locating a facility and including to help steer the proper selection that met all of our concerns....and to that end I highly recommend any family to take advantage of Mark's wide and in-depth knowledge and experience. At every facility we toured, Mark was there to assist and also brought forth questions that helped research a particular location. My mother is in her 90's and all of us siblings are in 60's to 70's....so you can bet we will be in touch with Mark Wolff again, I'm positive one of us will be needing his excellent service sometime in the future.Daniel Fong
As the owner of his company, Mark is deeply involved with every client and delivers an unusual level of personal attention to everyone he helps. I've recommended numerous people to Mark so they can benefit from his professionalism, personal touch and high standards of customer service.Paul Terpeluk
I have had the pleasure to have Mark Wolff assist me in finding a forever home for a dear friend. In all honesty, my friend has been a difficult patient. Yet, through all the difficulties, Mark Wolff has been very professional, considerate, compassionate and displayed great patience.
We could have never found a forever home that met all our friend's needs at such an affordable price without the help of Mark.
We are truly grateful and highly recommend his services to anyone in need of help with senior care. I completely trust Mark's skills in this area. You will find he will be a complete blessing to you and your family if you choose to use his services.Lani Williams